The Caritas Austria web portal has existed for more than 10 years now. In 2021, it was time to adapt it to the current user needs, based on the existing corporate design. The relaunch included 250 domains, more than 50,000 content pages and 90 different content elements. Particularly challenging was the design of the content building block system: already existing content elements had to be redesigned and had to be of variable function as the content remained the same. The inclusive web design complies with the WCAG standard “AA Barrier-Free” and has features such as easy reading, a screen reader, and the possibility to adjust font size and color contrasts. In addition to an offer database, a donation model was also designed, which follows the “mobile first” approach. It allows users to make donations quickly and easily by only requesting the data which is required to donate.
Franziska Heiß
Caritas Österreich
Clemens Eichberger
Oliver Krammer
Caritas Österreich
Caritas Österreich
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